Calldone pricing
Every plan includes a pool of AI conversation minutes, at least one voice agent and the full setup by our team. Minutes are shared across inbound, outbound and website calls and metered per second. No contracts and no cancellation fees.
Simple pricing. Professional implementation included.
Pick a package of minutes. Every plan includes setup, agent training, and a natural premium AI voice customized for your brand.
| SoloRealtors, independent insurance agents, consultants$49per monthGet Started | ProfessionalAccountants, electricians, plumbers, contractors, solo offices$99per monthGet Started | LaunchYour AI receptionist, answering every call from day one.$299per monthGet Started | Most popularGrowthMore minutes and more agents as call volume climbs.$499per monthGet Started | EnterpriseCustom volume for high-traffic teams.Let's talkContact sales | |
|---|---|---|---|---|---|
| Premium features | |||||
| Voice TrainingTrain custom voices from an audio sample. | Not included | Not included | Included | Included | Custom |
| Make CallThe manual dialer. Campaign and reminder calls are unaffected. | Not included | Not included | Not included | Included | Custom |
| WhatsAppSend WhatsApp messages to contacts. | Not included | Not included | Included | Included | Custom |
| SMSSend text messages to contacts. | Not included | Not included | Included | Included | Custom |
| Plan limits | |||||
| AI conversation minutesPooled — incoming calls, outgoing calls and the website assistant all draw from the same balance. | 75 min | 200 min | 500 min | 1,200 min | Custom |
| Voice agents | 1 | 1 | 5 | 7 | Unlimited |
| CRM integrations | 1 | 1 | 5 | 7 | Custom |
| Extra minutesCharged by the second once your pooled minutes run out. Calls keep working. | $0.59/min | $0.49/min | $0.45/min | $0.35/min | Custom |
| Voices per CRMOnly applies while Voice Training is on. | Not included | Unlimited | 5 | 20 | Custom |
| Services per CRMCatalogue services an operator can add by hand. Industry-template seeding is exempt. | 50 | 50 | 50 | Unlimited | Custom |
| Providers per CRMBookable providers per CRM workspace. | 5 | 8 | 100 | Unlimited | Custom |
| Active campaigns per CRMCampaigns allowed to run at once. Pausing one frees a slot. | 1 | 2 | 5 | Unlimited | Custom |
How minutes are counted
- Minutes are pooled — incoming calls, outgoing calls and the website assistant all draw from the same balance.
- Only connected calls are billed. Ringing, unanswered and failed calls cost nothing.
- Usage is metered by the second, so a 90-second call costs 1.5 minutes — never a rounded-up 2.
- When your minutes run out your calls keep working: the remainder is billed to your credit balance at your plan's per-minute overage rate.
- Unused minutes don't roll over — your allowance refills at the start of each billing period.
Standard onboarding included. Custom integrations and enterprise deployments are quoted separately.
Pricing questions
How is Calldone priced?
Each plan includes a pool of AI conversation minutes plus at least one voice agent and the full setup by our team. Inbound calls, outbound calls and website conversations all draw from the same pool, and time is metered per second, so a 40-second call uses 40 seconds rather than a rounded-up minute.
What happens if I use more minutes than my plan includes?
Nothing stops working. Calls keep being answered, and the extra time is billed at your plan's per-minute overage rate, which is shown on each plan card. If you regularly run over, moving to a larger plan usually costs less than paying overage every period.
Is setup included, or is it charged separately?
Setup is included in every plan. Our team learns how your calls should be handled, writes and trains the agent, tunes its voice, connects your calendar or CRM and tests everything with you before the agent takes a live call. You don't need technical skills at any point.
Do I need to buy a new phone number?
No. Most businesses forward their existing number to the agent, so customers keep calling the number they already know. If you want a separate dedicated number, for a campaign or a new location, you can add one from your dashboard as a paid add-on billed apart from your plan.
Can I cancel, and do unused minutes roll over?
There are no contracts or cancellation fees, and you cancel from your dashboard. Cancelling stops the next renewal; your plan stays active until the end of the period you already paid for. Unused minutes don't carry into a new period and aren't refunded, so cancelling near the end of a period makes the most of them.
Comparing options? Our guide to AI receptionist costs explains the pricing models you will see across vendors, and you can book a 15-minute call to get a plan matched to your call volume.